Frequently Asked Questions
Everything you need to know about our luxury skincare and services.
Where does Omorovicza ship from and what are the delivery times?
We ship our products globally from our dedicated warehouses. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy for skincare products?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and significantly unused to qualify for a full refund.
Are Omorovicza products suitable for sensitive skin?
Yes, many of our products are formulated with the Healing Concentrate™ and soothing minerals designed to support even the most sensitive skin types. We recommend checking individual product pages for specific ingredient lists.
Is Omorovicza a cruelty-free brand?
Absolutely. We are committed to ethical beauty practices and do not test any of our products or ingredients on animals.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your shipment.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.